Shipping & Delivery Policy (Products)
For domestic purchases, we dispatch orders through registered courier services and/or India Post (Speed Post) only. Shipments are generally handed over within 15 working days from the date of payment or as per the delivery timeline confirmed during order placement— subject to courier or postal norms.
Konica Computers ensures timely handover of consignments but is not accountable for delays caused by courier or postal agencies. The company guarantees dispatch within 15 working days or within the agreed delivery date at the time of order confirmation.
All deliveries are made to the buyer’s registered address, as recorded during the payment process via credit/debit card, unless another address is specified during checkout. Konica Computers is not responsible for any damage that may occur during transit.
We take pride in offering a secure, swift, and smooth payment experience. All major credit and debit cards are accepted via trusted payment gateways.
Shipping & Delivery Policy (Services)
Confirmation of our service delivery will be sent to your registered email address provided at the time of sign-up.
For assistance or concerns related to our logistics services, feel free to contact our support team at 033-40-550-550 (available Monday to Saturday, 10:00 AM to 5:00 PM), or email us at info@mdcomputers.in.
How Delivery Charges Are Calculated (Multiple Items)
Shipping fees are calculated based on the total weight of the items in an order.
When multiple products from the same category are purchased, the system automatically sums their weights and applies a single consolidated delivery charge.
For example:
If you order three items weighing 200g, 250g, and 400g respectively, the combined weight
(850g) falls under the 1kg bracket. You will be charged a single delivery fee based on this
total weight—Rs. 85—instead of being charged separately for each item (which would total
Rs. 142 if ordered individually).
Each product's weight is factored into its shipping fee and this amount is added automatically during checkout.